All prices on acornmachinery.com are in US dollars. Payment is taken in USD and orders are paid in full before dispatch unless we have agreed written terms with you in advance.
What we accept
| Method | Notes | Clears in |
|---|---|---|
| Visa, Mastercard, American Express, Discover | Debit and credit, processed at checkout over an encrypted connection | Immediately |
| ACH bank transfer | Preferred on higher-value units. No processing surcharge | 1 to 3 business days |
| Domestic bank wire | Same-day where sent before your bank’s cut-off. Wire instructions are issued on the invoice | Same day to 1 business day |
| Certified or cashier’s check | Accepted for in-person collection and for account customers | 3 to 5 business days after receipt |
| Invoice on approved account | Business buyers only, see below | Per agreed terms |
We do not accept personal checks, cash on delivery, money orders, gift cards, or cryptocurrency. Handling time does not start until payment clears. That is set out in our Shipping Policy.
Deposits and balance payments on equipment
Machines are high-value items and card issuers frequently hold or decline a single large transaction. Where that is a problem, or where you want a unit held while you arrange funds, we can split the payment.
- Deposit. Typically 20% of the unit price, or a flat $2,500 on smaller units. Paid by card or ACH. It takes the machine off the market and stops it being sold out from under you.
- Hold period. 10 calendar days as standard. Longer by agreement if you are waiting on a lender or a fiscal year to turn over.
- Balance. Due in full before we book the truck. Most buyers send the balance by ACH or wire to avoid card limits.
- Refundable. Deposits are fully refundable up to the point of dispatch. If you cancel before the load is picked up you get 100% back, freight included. See our Returns & Refund Policy.
- If the hold lapses and you have not asked for an extension, the deposit is refunded in full and the unit goes back on the site. We call you before that happens.
Business buyers and invoicing
Contractors, farms, municipalities, and fleets can order against a purchase order and pay on invoice once an account is approved.
- Email sales@acornmachinery.com with your legal business name, billing address, federal tax ID, and two trade references.
- Account review takes 3 to 5 business days.
- Approved accounts are set at Net 30 on a stated credit limit. Larger limits are considered on trading history.
- We accept purchase orders from municipal and government buyers and will match invoice formatting to your AP requirements.
- Send resale or tax exemption certificates before you order so the invoice is correct the first time. Retroactive tax adjustments are a nuisance for both of us.
- Overdue balances carry interest at 1.5% per month or the maximum permitted by New Jersey law, whichever is lower.
Financing
We do not lend, and we do not take a commission on where you borrow. Plenty of our buyers finance through an equipment lender, a Farm Credit association, an SBA lender, or their own bank, and we work with all of them.
Tell us you are financing and we will supply what the lender asks for, usually a formal quote or pro forma invoice, the serial number or VIN, the model year, the hour meter reading, and photographs for the appraisal. Lenders normally fund us directly by wire once they have the invoice, and the machine ships when the funds clear like any other order.
If you are shopping lenders, ask early. Approvals take days, not hours, and a machine you have not put a deposit on can sell while you wait.
Sales tax
Sales tax is calculated at checkout where we are required to collect it, based on your delivery address. Exempt buyers should send a valid certificate before ordering. Registration, titling, and any use tax due in your own state are your responsibility.
Security and fraud prevention
Checkout runs over TLS encryption. Card details are captured and processed by a PCI DSS compliant payment processor. Acorn Machinery does not store full card numbers, CVV codes, or bank credentials on its own servers. What we keep is a transaction reference, the card brand, and the last four digits, which is what we need to issue a refund.
High-value equipment attracts fraud, so we screen. Expect one of these on a large first-time order:
- A verification call to the number on the order
- A request to ship only to the cardholder’s verified billing address
- A request for ACH or wire instead of card where billing and delivery addresses do not match
We decline orders that do not verify and refund them in full within 3 business days. It costs us a sale occasionally. It is still the right call.
Two things to watch
Wire instructions never change. If you receive an email claiming our bank details have changed, it is not from us. Call (712) 356-0109 and confirm verbally before sending a wire. This form of fraud is common in equipment sales and the money is rarely recovered.
Call before you charge back. If something is wrong with an order, we would rather fix it. A chargeback filed without contacting us, on a unit that was delivered and signed for, will be defended with the signed bill of lading and the delivery photographs.
Refunds
Refunds go back to the original payment method only. Card to the same card, ACH or wire to the originating account. We do not refund to a different account or to a third party. Timing and deductions are set out in the Returns & Refund Policy.
Questions about payment on a specific order: (712) 356-0109 or sales@acornmachinery.com. Acorn Machinery, 250 Wills Way, Piscataway, NJ 08854, USA.