Talk To Us
Contact Acorn Machinery
Call the yard, send an email, or use the form. Somebody who knows the equipment answers — not a call center. Flat $550 freight anywhere in the lower 48, and 30 days to send it back.
United States
Sunday closed
Send an enquiry
Call the yard, send an email, or write to us. Somebody who knows the equipment answers, not a call center.
Get in touch
Acorn Machinery
250 Wills Way
Piscataway, NJ 08854
United States
Phone: (712) 356-0109
Email: sales@acornmachinery.com
Company Registration Number: 16540 NY
Sales, freight questions, returns, and warranty claims all come through the same line and the same inbox.
Business hours
| Day | Hours (Eastern Time) |
|---|---|
| Monday to Friday | 8:00 AM to 6:00 PM |
| Saturday | 9:00 AM to 1:00 PM |
| Sunday | Closed |
We are closed on federal holidays. Saturday morning is for quotes, freight questions, and delivery scheduling. Loading and dispatch run Monday to Friday only.
Response times
- Phone during business hours: answered, or returned the same day if we are out in the yard
- Email quote requests: within 1 business day
- Existing order and delivery questions: same business day
- Returns and warranty claims: within 2 business days
- Freight damage: call, do not email. Damage claims are time-sensitive
Messages that land after 6:00 PM Eastern or over the weekend are picked up the next business morning.
Requesting a quote
Give us these five things and we can usually come back with a firm number and a realistic delivery date on the first reply:
- The unit, or the job. Either the listing link and stock number, or a description of the work if you are not sure what suits it.
- Delivery ZIP code, and whether the address is a job site, a farm, a yard, or a residence.
- Site access. Can a 70 foot tractor-trailer get in, turn around, and get out? A photo of the approach answers this in seconds.
- Off-load method. Driving it off under its own power, or do you need a forklift or dock?
- When you need it on the ground, and a mobile number the carrier can reach during the working day.
Attachments, hydraulic couplers, trailer options, and part numbers help too if you already know what you want. Buying for a company? Send the business name and any tax exemption certificate up front and we will set the paperwork up properly the first time.
Shipping and payment at a glance
- Flat $550 freight per order, continental United States. See the Shipping Policy
- Prices in USD. We ship within the United States only
- Dispatch in 2 to 5 business days after cleared payment
- 30 day return window from delivery. See Returns & Refund Policy
- Alaska, Hawaii, and offshore destinations quoted separately
Not sure a truck can reach you? Ask before you order. Two minutes on the phone at (712) 356-0109 saves a redelivery charge later.