Acorn Machinery: Terms & Conditions

Last Updated: February 11, 2024

Please read these Terms & Conditions ("Terms") carefully before using the Acorn Machinery website (the "Website") or purchasing any products or services from us ("Products"). By accessing or using the Website or purchasing Products, you agree to be bound by these Terms. If you don't agree to these Terms, you may not use the Website or purchase any Products.

1. General Information

Acorn Machinery ("Acorn", "we", "us", or "our") is a heavy machinery and mining equipment supplier headquartered in New York, USA. We sell and ship Products throughout the United States and Canada. These Terms govern the use of the Website and all transactions occurring thereon, including the purchase of Products.

2. Product Information

We use commercially reasonable efforts to describe Products accurately on the Website. However, some information may change, and we cannot guarantee that all information is complete, current, or error-free. We reserve the right to make changes to any information, including pricing, availability, and product descriptions, at any time without notice.

3. Orders and Payment

To place an order, you must be at least 18 years old and legally able to enter into contracts. Orders are subject to acceptance by us, and we reserve the right to refuse any order without reason.

You agree to provide accurate and complete information when placing an order, including your name, billing address, shipping address, email address, and phone number. You are also responsible for ensuring that your payment information is accurate and complete.

Payment for all Products is due at the time of order. We accept various payment methods, including credit cards, debit cards, and wire transfers. You agree to pay all applicable taxes and fees associated with your order.

4. Shipping and Delivery

We will use commercially reasonable efforts to ship Products within the estimated timeframe provided at the time of order. However, shipping times are estimates only and are not guaranteed. We are not responsible for any delays in shipping caused by factors beyond our reasonable control, such as acts of God, weather conditions, or carrier delays.

You are responsible for all shipping and handling charges associated with your order. You are also responsible for any applicable import duties, customs fees, or taxes upon delivery.

5. Returns and Refunds

We offer a [specify your return policy timeframe] return policy for most Products. To be eligible for a return, the Product must be unused, in the original packaging, and in the same condition as when you received it. You must also have your receipt or proof of purchase.

Some Products may be non-returnable, such as special orders or custom-made items. We will clearly identify any non-returnable Products on the Website.

To initiate a return, please contact our customer service department at [phone number] or [email address]. We will provide you with instructions on how to return the Product. You are responsible for the cost of return shipping.

Once we receive and inspect the returned Product, we will notify you of our decision to approve or reject your return. If your return is approved, we will issue a refund to your original payment method within [specify timeframe].

6. Warranties and Disclaimer

Unless otherwise stated, all Products are provided "as is" and without any warranties, express or implied. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website or any Product will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available is free of viruses or other harmful components.

We will not be liable for any damages of any kind arising from the use of the Website or any Product, including but not limited to direct, indirect, incidental, consequential, and punitive damages.

7. Intellectual Property

The Website and all content on the Website, including but not limited to text, graphics, logos, images, and software, are our property or the property of our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of our intellectual property without our express written permission.

8. User Conduct

You agree to use the Website and Products only for lawful purposes. You agree not to:

• Use the Website or Products in any way that violates any applicable law or regulation.
• Use the Website or Products to harm or exploit others.
• Use the Website or Products to transmit any unlawful or harmful content.
• Interfere with the operation of the Website or any Product.
• Impersonate any person or entity.

9. Limitation of Liability

Our total liability to you for any claim arising out of or relating to your use of the Website or any Product will not